Communication Skills
Training For Teams
Practical training to help your team write, present, listen and give feedback with confidence.
Trusted by Apple, Bauer Media, UNEP-WCMC, Savills and the UK government; 20,000+ professionals trained
Led by a published author, communications specialist, qualified therapist and former Head of Training at The Writer.
For organisations, teams and managers across the UK. Workshops online and in person.
Get in touch to tell me about your needs and I’ll suggest the best approach.
Some of my happy clients…
Enquire today
Across most organisations, communication is at the heart of everything you do, from emails and reports to meetings, presentations and everyday conversations. Yet most people have never learned how to communicate effectively at work. The result?
Unclear emails that create confusion and delay decisions
Feedback that feels awkward, avoided or ineffective
Conversations that never quite say what needs to be said
Meetings and presentations that lack real impact
Poor listening that leads to repeated mistakes and frustration
Endless back-and-forth that slows everything down.
And the cost is huge. Poor communication is consistently linked to lost productivity, low engagement and workplace conflict. In fact, conflict alone costs UK organisations an estimated £28.5 billion each year (Acas).
Behind those numbers are everyday moments we all recognise: The email that didn’t land. The feedback that wasn’t clear enough. The conversation that was avoided. The meeting that created more confusion. The issue that escalated because no one addressed it properly.
When communication breaks down, it affects everything: team performance, client relationships and business results. But when people communicate clearly, listen effectively, and handle conversations and presentations with confidence, everything changes for the better.
The good news? These are practical skills, and they can be learned.
The Cost of Poor Communications
After our communication skills training, your team will be able to:
Understand what good - and bad - communication looks like
Communicate complex ideas clearly and concisely
Write emails, reports and proposals that people understand - and act on
Structure writing and presentations so the key message lands
Present and speak in public with confidence and authority
Listen actively and in a way that resolves conflict
Give feedback constructively, even in difficult conversations
Communicate in a consistent way that expresses your organisation’s values and personality.
What Will You Cover In My Communications Skills Training?
How It Works
I spend time getting my training right for every team in every organisation and can offer options to suit your budget. Training can include email writing, report writing, briefing notes, and internal communication depending on your team’s needs. Choose from:
Workshops from an hour-long ‘Lunch and Learn’ to a full day.
Tailored sessions: zoom in on areas like emails or reports.
Training delivered virtually, or in person, anywhere in the UK.
Follow up coaching for individuals or small groups
My workshops are practical and interactive, with activities to get involved in right from the start (no death by PowerPoint!).
So your team won’t just understand the ideas; they’ll know how to go and use them, straight away.
As seen (and heard!) in The Guardian and on Radio New Zealand.
About Your Trainer
Hi, I’m Nikki Allen. I’m a former journalist, communications trainer, published author and qualified therapist.
For more than 15 years I’ve worked with organisations to help their people communicate clearly and effectively, including as Head of Training at global language consultancy The Writer, where I led and designed corporate training programmes for some of the biggest businesses in the world.
Alongside my training work, I’m also a published author with Pan Macmillan, writing thrillers (including Apple Books bestseller The Hideaway) for one of the world’s biggest publishing houses. My writing on communication and boundaries has also been featured in The Guardian and Radio New Zealand. I’ve now trained 20,000+ professionals worldwide in groups of two to 200 with consistent 5* feedback.
What makes my communications skills training different?
Most training focuses only on ‘techniques’. My approach uses:
Psychology – understanding how people respond to language
Professional and creative writing expertise – how words actually persuade
Corporate training experience – what works in real organisations
This combination means I approach communication and writing training differently: not just focusing on techniques, but on real-world, practical results and ways to build trust, strengthen relationships and create impact.
Your Questions, Answered
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Leaders, managers and teams who want to learn how to write, listen, speak and present clearly, effectively and with confidence.
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Yes. I can customise every workshop to your organisation’s needs, ideally using examples of your writing. And we can focus either more broadly on communications skills, or zoom. inon specific areas like writing or presenting. But if you’d like to discuss a lower cost, non-tailored option, we can do that too.
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Yes, very. I believe people learn best by doing, and trying things out. Participants practise these skills in a supportive environment, and they’ll have an interactive toolkit to take away afterwards.
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Yes. Both virtual and in-person sessions are available.
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For an in-person workshop, I can run the session for anything up to 12 people. Online, we can go up to 25.
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My rates start from £695.00 for a 60-minute virtual workshop. A full-day, bespoke session run for a team of up to 12 people is £2,295.00, including an upfront consultation and all takeway/supporting materials.
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It depends on my availability, but I can usually fit a new project in within 2-4 weeks, sometimes sooner. Just get in touch and I’ll let you know!
Ready to find out more?
You can book straight into my calendar by clicking above.
I’ll get back to you in 48 hours
or less.
What People Say About My Communication Skills Workshops
“Superb. Nikki is really engaging and enthusiastic. It was the most enjoyable training session I have ever been on!”
— Bauer Media sales team attendee“Nikki creates bespoke and highly engaging training sessions for us as an organisation. The feedback from our employees is always brilliant.”
— People team, UNEP-WCMC“The best communication and presenting skills training I’ve ever been on - and I’ve done four before.”
— Savills bid writing team attendeeGet in touch today
You can book straight into my calendar by clicking above.
I’ll get back to you in 48 hours
or less.